Frequently Asked Questions

Here you can find frequently asked questions and their corresponding answers. If you have any questions or problems not covered in this section, please write us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will make sure to help you.

  1. Is there a Songs2See version for Mac?
  2. The serial number doesn't work!
  3. The Editor freezes when saving a file for the Game!
  4. Will the automatic melody extraction work in all songs?
  5. How can I load music scores into Songs2See?
  6. Where can I find MIDI and MusicXML files?
  7. Audio and video are out of sync in the Songs2See Game!

Is there a Songs2See version for Mac?

UPDATE: The Mac version was released December 2012 and is included in every purchase!

The serial number doesn't work!

The difference between the number 0 and the letter O is not very clear in certain browsers or email applications. Please make sure that you are using the right characters or copy & paste the serial number in a text editing software to make sure that there are no confusions.

The Editor freezes when saving a file for the Game!

To successfully save files in the Editor, both as .s2s files and for the Game, you need to have Windows Media Player 10 (or a newer version) installed in your computer. Furthermore, you must have run Windows Media Player at least once in your computer.

Will the automatic melody extraction work in all songs?

The results from the automatic melody extraction completely depend on the complexity of the song and consequently, results will be different in every case. For most commercial and pop songs, good results can be obtained. The Songs2See Editor has many processing tools that allow you to fix and polish the results for optimal performance. Here are some tips that can be helpful when editing the automatic extraction:

  1. The results from the melody extraction are shown as blue notes in the main screen. All the notes can be changed and new notes can also be included in case they are missing.
  2. Check if the beat grid was properly extracted. Use the Beat Grid Editor to check and correct any errors. Use the Quantize option for aligning the notes automatically to the Beat Grid.
  3. There are cases where the algorithm detects notes even when the main melody, the voice for example, is not present. These notes have to be manually removed simply by selecting them and pressing the DEL key.
  4. To guide yourself in the editing process, use the Mixer in the lower-right corner of the main screen. The synthesised version of the extracted melody is available. Use the MIDI slider in the Mixer to listen to the results. Every time you create or change an existing note, a synthesised version of the new note will be played for your reference. You can play all the melody simply by pressing PLAY in the in the Playback Toolbar.
  5. For more information, check the following sections in our documentation: Editing Notes in the Piano Roll View, Working with the Beat Grid Editor, and Loading content to the Songs2See Editor.

How can I load music scores into Songs2See?

This is only possible when a MIDI or MusicXML version of the score is available. These formats are standard for digital music scores and can be imported simply by using the Import options in the File menu. If you have printed music scores that you would like to use in Songs2See, the use of a scanner and a software application that supports Optical Music Recognition is necessary. We recommend  the use of capella-scan. You can access a free online demo version here: http://www.whc.de/capella-scan.cfm

Where can I find MIDI and MusicXML files?

There are many internet portals that offer MIDI and MusicXML files. As an example, visit: http://musescore.com/sheetmusic

Audio and video are out of sync in the Songs2See Game!

If you are experiencing synchronicity problems in the Songs2See Game, follow these steps: